5

Friendly and helpful service knowledgeable techs clean and organized waiting room

5

A&R was great and reasonably priced for what I saw and super friendly. I just moved here from CA so I have NO idea about anything in Clarksville. Found A&R off Yelp. My wife backed her Jeep over a concrete embankment and had to be towed out. I wanted it checked out to make sure nothing was seriously damaged. A&R said an inspection was 40-80 depending if they had to check fluid lines for leaks. Reasonable. After coming in they suggested an alignment for 70 and the inspection would be free while they have it up doing that. Great idea! Since the wrecker had to drag her out that's probably the better way to go to make sure alignment wasn't jacked up too. Great bunch of guys I talked to and will definitely be coming back for oil changes and what not in the future. Highly recommended.

5

Find a good mechanic you are truly blessed! I am blessed today. I am in Florida and my daughter is in TN. She just moved there a week ago. She had major car problems and no experience dealing with it. A&R took care of everything with excellence, experience and thoughtfulness. No games just honest work. Turning a bad situation into a good experience. We have peace of mind her car will always be in good hands. THANK YOU to the people at A&R

5

They replaced my A/C compressor on my gmc pickup. They also did an oil change and changed my serpentine belt as well. Their prices arent the cheapest and they will tell you that upfront as well as explain their warranty which is excellent. They worked over to fix my truck in one day... they were very busy. I have been looking for a shop that i would be comfortable with... and this is the one.

3

This is an alright shop from my experience. I liked it compared to the other auto repair shops in the area, but I still have many gripes after bringing my truck here. First off, expect to pay significantly more here. There hourly rates are $100 if I am not mistaken. I had the TPS sensor replaced here and the part cost me $200! I found it on Amazon for $70. I know they have a warranty on their products, but triple the price is absurd. I figured though I would get what I payed for, so I went with them. The Manager Grant was friendly and wasnt rude and their shop is clean and orderly.

5

As always, they provide excellent service and attention to detail. I don't trust my car to anyone else!

1

They gouge the customer around 40% higher than an honest mechanic. The diagnostic alone cost 120, ridiculous compared to the 50-60 average from others. I can only imagine that they have this high rating from rich people with zero mechanical knowledge.

Hi Megan. I do apologize that we were not able to help you resolve your issues. As far as the diagnostic charge, I assume the fee was discussed with you when the car was dropped off. If you feel that it was not clearly explained, please contact us and we will be happy to discuss a solution with you. Thank you.

- A & R Complete Auto Care
1

DO NOT GO HERE. I came in because I had some transmission fluid leaking. So they took a look at it and said it was one thing and they could order the part and fix it in an hour, so I came in the next day to drop it off, they call me at the end of the night and say it's not only that but something else and that it would have to stay their longer, they ended up keeping my car there for 5 days and never bothered to call us and keep us updated. So we finally pick it up and pay th... See more

5

While driving through Clarksville on my way to Nashville, my vehicle suddenly stopped running which forced me to pull to the side of the road. I took out my phone and searched Yelp for locally/family owned body shops. I read several reviews and called A&R. They immediately began providing great customer service by putting me in touch with a tow service. The tow service arrived in about 30 minutes and loaded my car on the flatbed (with the dogs in the car) and took me to A&R. The guys at A&R provided the best customer service of any auto shop I have ever been to. They prioritized evaluating the cause of my problem and gave me very clear explanations and estimates. Since I had to leave my car (I took the dogs with me) there and get a ride back to Nashville, they were able to take the time they needed to properly evaluate and repair my vehicle. After a week of phone conversations and agreement to the source of the problems (yes, there were many), I was able to pick up my vehicle. Although my car is still fairly new in car terms, it has never run better. Andrew and his staff provided timely and honest communication to help me understand the problems that resulted in the car stalling out on the highway. In addition, I was so happy with all the work they performed, the timeliness and honestly of communication, and the cost, that I will definitely consider bringing my car there from Nashville for future repairs. I just wish I could take a train there. I rarely give anyone the best review possible. However, the staff at A&R Complete Auto Care have earned it! Because of them, I'm rolling like new.

5

Great place. I would definitely recommend this place to my friends. I went to the Honda dealership first. They said I needed my oil pan changed, quoted me at $986 and that was the only choice I had. I called A&R based on a 4.5 out of 5 star Google review. They were honest. Suggested I come in for them to look at it free of charge and we can decide from there versus the Honda dealership in town costs $92 just for them to look at it. They didn't try to sell me on any other service, which was great. They have a clean, simple waiting room. Friendly staff and got me out of there in about an hour and a half. Instead of changing the entire oil pan, they just put a new insert.

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