I live out of town and asked on very short notice if they could do a pre-purchase inspection on a used vehicle I was interested in purchasing from a local dealership. Receptionist said they had a cpl of cancellations that day and would be more than happy to. Words I’d use to describe this business based on my experience: accommodative, efficient, polite, reasonably priced. They are literally the Apple Store of auto repair. Did the following all via my smartphone: confirmed my appt, notified me when a tech had been assigned to my vehicle which was about the time they said it would be, sent me my vehicle inspection report, sent me the bill, and allowed me to pay via my phone. I literally never stepped into their shop which worked great because I was at work 100 miles away while this all happened. Very pleased and would highly recommend, at least for something like this. Customer service is important, this business still understands that. Keep up the great work!