I took my vehicle in for repair after identifying the problem. This shop supposedly checked the failing part, told me it was fine, and suggested a different repair to fix the issue. The suggested repair, which replaced a part replaced less than a week prior, did not fix the problem. Add to that the shop breaking another part, not telling me, and leaving cotter pins on my running boards. I took my vehicle to another shop, which checked and agreed the original part was failing and immediately fixed it. Problem solved, but not until I'd spent more than $700 and ended up with more stuff wrong with my vehicle than when I brought it to this shop for repair. I would not recommend this shop to anyone else.
Thank you for your time Mr. Lance. I have reviewed our records and I don't find any record that we have done any work for you. Could you please contact us so that we can try to rectify the situation. Thank you for your time.
- A & R Complete Auto Care