While driving through Clarksville on my way to Nashville, my vehicle suddenly stopped running which forced me to pull to the side of the road. I took out my phone and searched Yelp for locally/family owned body shops. I read several reviews and called A&R. They immediately began providing great customer service by putting me in touch with a tow service. The tow service arrived in about 30 minutes and loaded my car on the flatbed (with the dogs in the car) and took me to A&R. The guys at A&R provided the best customer service of any auto shop I have ever been to. They prioritized evaluating the cause of my problem and gave me very clear explanations and estimates. Since I had to leave my car (I took the dogs with me) there and get a ride back to Nashville, they were able to take the time they needed to properly evaluate and repair my vehicle. After a week of phone conversations and agreement to the source of the problems (yes, there were many), I was able to pick up my vehicle. Although my car is still fairly new in car terms, it has never run better. Andrew and his staff provided timely and honest communication to help me understand the problems that resulted in the car stalling out on the highway. In addition, I was so happy with all the work they performed, the timeliness and honestly of communication, and the cost, that I will definitely consider bringing my car there from Nashville for future repairs. I just wish I could take a train there. I rarely give anyone the best review possible. However, the staff at A&R Complete Auto Care have earned it! Because of them, I'm rolling like new.