5

Andrew helped me out by changing a Broken Spark plug on my Labor Day weekend, he saved my butt from not having a boring four day with no car. appreciate his knowledge and Expertise. Good guy, real savior. With no charge other then learning how to use an spark plug extractor set.

5

Friendly and easy to take your car when it has problems. Super people who want to take care of you fast, friendly and honest..

1

I Brought my 2014 Wrangler here because my breaks were locking up on my vehicle. I spent over $600.00 to replace the caliper, rotor, and a new set of brake pads. When I picked up my vehicle, the first question I asked was, “What caused this to happen.” I was asking so that I could do my research and see if there was any way that this could be covered under my factory warranty. Andrew, whom, I guess is the owner, told me, “The caliper malfunctioned causing the breaks to lock up damaging the rotor and ruining the brakes. When I drove off, I immediately knew that the problem hadn’t been corrected. I brought my Jeep back the next day and told them the breaks were still locking up. I was told by Andrew and another mechanic that there was no issue with my vehicle and that I was simply adjusting to driving with the new rotor, brakes, ect. They didn’t remove my wheel or do anything to imply an honest attempt at checking for issues. So I left. The next day, the Jeeps brakes were locking up so bad that I couldn’t drive it faster than 30 MPH. I brought it back to A&R and was again told there wasn’t an issue, but they would keep it longer (overnight) to have more time with it. The next day I recieved a call from A&R saying the wheel speed sensor was bad (on the opposite wheel where I had the caliper issues) and that it needed to be replaced. When I went to pick up my vehicle, I noticed I was charged a $50.00 ($275.00 total) diagnostic fee and that my emergency break was very very loose and would only work if it was pulled as high as possible, and even then didn’t feel very tight and had to be in gear. Of course they couldn’t do anything about the e-brake because, “there is nothing wrong with it”, just like for 3 days there was “nothing wrong with my Jeeps breaks locking up. I didn’t go quietly, and will admit that a heated conversation ensued over the $50 diagnostic charge to a problem that was supposed to be fixed with the over $600.00 “work” that was previously paid for. During my complaint over the $50.00 charge, I was cursed at, degraded (Shanon -big talker who works up front- kept asking if I was gay), and told “Get the hell out of here.” After I told him I was going to leave a lengthy review he called me a b**ch and told me writing a negative review was a “b**ch move”. So, I am out almost $1,000.00, I had to miss 1 ½ days of work because I had to bring my vehicle to them a total of 4 times, Paid $50.00 (that I was never told I would be charged before being charged) to diagnose a problem that should have been taken care of the 1st time they had my vehicle, was cursed at and repeatedly was asked, “What, are you gay or something?”, and my e-brake WILL NOT hold my vehicle on a slight slop without having it in gear. Read the review and take your car wherever you want. Just when you take it to A&R, you can’t say you weren’t warned. These guys are crappy at what they do. If you noticed, the only positives reviews they get are from oil changes. Well let me tell you, I am not a mechanic, but I bet if I changed your oil you would give me a positive review. It’s too easy to screw up.

Hi John. We understand your frustration at the time of leaving this review. Since we have talked after this review was posted, I am glad to hear you are now satisfied with the outcome, and feel we have treated you right. Thank you for your time, and we hope you have a great weekend.

- A & R Complete Auto Care
5

Fast and friendly staff, without an appointment I got in quick to get the brakes on my Jeep serviced for a very reasonable price.

4

Good service

5

Great customer service. Thoroughly explained what my cars' problems were & repaired the same day. Thanks!!!!!!!

5

The guys at A&R will do you right. I went in to have my vehicle inspected before a long road trip without any real complaints. They changed the oil, rotated the tires and inspected the rest. They suggested a fuel system cleaning for a reasonable price so I had them go ahead with the work. They kept me informed and did not perform any unnecessary work to rack up a huge bill. They inspected the breaks, shocks, plugs and more without charge. They gave me (and my wife) peace of mind for our trip and made quick work of it. I'd recommend A&R to anyone needing reliable work form professionals.

Thank you Trey for bringing your vehicle in for an inspection. I am glad we were able to take care of you. Let us know anytime we can help you again.

- A & R Complete Auto Care
5

A&R auto care stood behind their work and took care of me.

5

Have to give credit where credit is due. Took my son's truck in for an oil repair. Shannon the manager worked with me to explain what it was exactly and what the repair was going to be and cost. He told me how long it would take and if there was anything else they would let me know. They took care of that issue, however when I got it home my son drove it for two weeks and it started to make a weird noise. Of course teen age boys want to explore and when him and his friend c... See more

5

Some of the most affordable and thorough work in the area! We've gone back three times now and have always had a pleasant experience. The staff is knowledgeable, and really do your best to accommodate you. We got a great deal on work done using the Yelp offer, so it was a great incentive to return. We will continue to use this shop for all of our vehicle maintenance needs.

A & R Complete Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A & R Complete Auto Care (931) 552-0606 if you have any issues in accessing any area of our website.